Keeping You Connected with Pfaff

Pfaff wants you to get the most out of your Pfaff machines and software. If you have questions regarding your programs or a machine update, please check our Frequently Asked Question section. If you are unable to find the answer you need, please email Pfaff Software Support.

To email Pfaff Software Support (Pfaff creative 4D and 3D Emboidery Systems and Embroidery Machine Communication and Updates): sofware@pfaff.com

Now a Whole New way to Answer Your FAQs!
The Pfaff Software Support team is working to add Webex Recordings to help you out with some frequently asked questions. Check out our first lesson.

Go to http://pfaff.webex.com
Go to Event Center by either clicking on the Event Center tab or Go To Services and Selecting Event Center
On right side of screen is a link called "View Events by Program"
A new List of Events by Program Window opens. The first program is "Software Support Help Files". Click this link.
Select the Help file you wish. All Pfaff Software Support Help File Recordings will be in this program listing.
Right now there is only one.

Alternatively, this USB cable installation file can be found if you just click here.

Click on the links below to find more Frequently Asked Questions and Updates or email  Pfaff Software Support.